Verizon Customer Service

Verizon Customer Service

Verizon customer service 📲 can be contacted in a number of ways, including: phone, landline phone, email, online chat, and roaming call, each of which is described below with instructions for use.

Verizon Customer Service Call By Phone

If you are faced with a situation where you need help from the support department of a cellular operator, you can make a phone call and a qualified specialist will provide you with the necessary assistance.

How to make a support call-out:

  • Dial your phone at: +1-888-294-6804
  • A robot-assistant will answer, providing you with choices from a menu
  • Listen to the menu carefully and use the keypad to select the appropriate section
  • If you do not see the section you need, contact the operator
  • Wait for an operator to answer
  • Ask him/her your question and get an answer with the solution
  • End the call

Rate the operator

Service time is: Monday – Saturday: 8 a.m. – 7 p.m., Sunday: 8a.m. – 5 p.m.

Note! For internal subscribers the call is completely free!

How to Call Verizon Customer Service by Landline Phone

There is a situation when your mobile device for technical reasons has failed or there is no network of the mobile operator, then you can always use the call from a landline phone.

To make a call-out, you must:

  • Dial: +1-800-974-6006
  • An auto attendant will answer with a menu of options
  • Choose the one that is right for you
  • Select an option to contact the operator, if necessary
  • Wait for an answer
  • Work through your question with an operator
  • Get an answer
  • End the call by evaluating the service

Note! Operator response time is 3-4 minutes, but may be longer during busy hours!

Get Verizon Customer Service from Roaming

Verizon always takes care of its customers, even when you're out of the country you can get expert customer-service at no charge!

To call-out from roaming, follow these steps:

  • Dial the number: +1 908-559-4899
  • Wait for an operator to dial in
  • Tell the operator your problem
  • Wait for their processing
  • Listen to the solution
  • End the call
  • Rate the service

Note! Customer-service hours for roaming phone calls are 24 hours a day!

How Write Verizon Customer Service Through Online Chat

If there is a problem, you can use the online chat form to communicate with an employee.

To access the online chat form, proceed as follows:

  • Go to the operator's official website -
  • This will open a page
  • Click on "Chat with Us"
  • In the right corner will appear a dialog box
  • In the "Type you question" write your question
  • Then click on "Chat with agent"
  • Wait for the connection of the operator
  • Hold the conversation and you will get the solution
  • Assess the work of agent

Note! To contact the operator in online chat you may need to log in to your personal cabinet!

Verizon Email Customer Service

You can also use email communication to contact support.

The company's email address is: This email address is being protected from spambots. You need JavaScript enabled to view it.

Use your personal cabinet to send an email.

Verizon Customer Service Best Phone Plan

Note! The answer time to your email is two business days!


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