Mint Mobile Customer Service

Mint Mobile customer service can be contacted in several ways, including: phone call, online chat, online chat in the application and writing an email - you can see how to access each of them below.

How to Call Mint Mobile Customer Service by Phone

You may encounter many problems with your cellular phone and Internet service that require the assistance of a knowledgeable employee of the company.

To get help, you will need to contact the customer support center and do the following:

  • Dial the cellular number: +1-800-683-7392
  • A robot-assistant will offer you a menu
  • Choose the appropriate menu option according to your question
  • If you don't see the right option, choose operator connection
  • Wait for the operator to connect
  • Talk with the operator and solve the problem
  • Conclude the conversation
  • Give your feedback to the service

Call times: Monday - Sunday: 5 a.m. - 7 p.m.

Note! Customer-service is provided on a daily basis - there is no charge for domestic calls!

Get Mint Mobile Customer Service via Online Chat

In addition to a phone call to contact a specialist you can use the online-chat on the official website of the company.

To apply to the online chat, follow the steps:

  • Go to the company's website - mintmobile.com
  • On the page that opens, find the Still need help?
  • In this section click on Chat With US
  • In the right corner a dialog box will open
  • Fill in the form by entering personal data
  • After completing click on Start the chat
  • An operator will be connected and you will be prompted to select the category of the question
  • If there is no appropriate category, you will enter your personal data.
  • In the conversation mode you will receive the solution
  • Press Close the chat
  • Set service rating
  • Press Submit

Note! Our online chat-service is available every day 24/7!

Mint Mobile Customer Service Through App

If you have an app installed on your device, you can use it to contact support via online-chat.

Follow the instructions:

  • Open the mobile app
  • Sign in your personal area
  • Go to the support section and click contact operator
  • A dialog box will open
  • Wait for the operator to connect
  • Enter your question
  • Wait for the employee's answer
  • Get solution to your question
  • Finish the dialog by rating the service

Note! To get correct operation of online chat, make sure that your device has good internet support!

Mint Mobile Email Customer Service

Another way to contact support is to write an e-mail.

To contact via e-mail you need to:

  • Open your e-mail accounts
  • Click write an e-mail
  • In the line of the electronic address specify - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • In the letter write your question or request
  • Click Send
  • Letter was send

Note! If you choose this method, please note that the answer to an email will take at least two working days!