Google Fi Customer Service

Google Fi customer care service can be contacted and ask questions in a number of ways, such as making a phone call, using the online chat form, and writing an email via the form on the website.

Google Fi Customer Service by Phone

There are several ways to get in touch with a support operator, including a phone call.

To make a phone call, you will need to do the following steps:

  • Dial: +1-844-825-5234
  • Wait for an answer
  • A robot-assistant will offer you a menu
  • Choose the menu option that corresponds to your question
  • If you cannot find the menu item you are looking for, please contact the operator
  • Wait for the operator to answer
  • Hold the conversation and solve the problem
  • Assess the employee's performance
  • Finish the call

Note! Making a call from the sim-card of the company will not be charged for the call!

Get Google Fi Customer Service Through Online Chat

The next way to get help is to use the online chat form that is offered on the official website.

To access the form, proceed as follows:

  • Go to: google.com
  • Scroll down the site.
  • Go to Need More Help?
  • Click Contact Us
  • Step 1: Enter your question
  • Step 2: Choose a more appropriate category
  • Step 3: Click on the Chat icon
  • Enter your name
  • Write down the question you want an answer to
  • Click on Submit
  • Online chat window will pop up in right corner of the dialog
  • Wait until the operator joins
  • In the conversation mode, get the solution to your question
  • Finish the chat by evaluating the operator's work

Note! When connecting to the site try to ask your question as correctly as possible for the most competent employee to be connected to you!

Write to Google Fi Customer Service by Mail

The last method that we will consider is to write your question using the form on the official website to the e-mail company.

It is worth immediately noting that this method, unlike the previous ones, has one significant disadvantage - the waiting time for an answer to your message.

The average waiting time is two working days, but also in defense of the fact that the answer can come and within one to two hours.

In order to write to e-mail you need to do the following:

  • Navigate to the official website - google.com
  • Scroll down the site.
  • Find the Need More Help? section
  • Click on Contact Us
  • Step #1: Fill in your question
  • Step #2: Choose the criteria you want your question to fall under
  • Step #3: Click on email
  • Fill in all items by typing your name and question
  • Attach a file if necessary
  • Click Submit

If it is still not coming in for a while, try checking your spam box, it might also look like a virus, so make sure you monitor not only your inbox, but spam as well!

Note! The term of consideration of your e-mail is 2 working days!